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Important Operational Notice:

Shipments may move between hubs before final delivery.
Delivery timelines are estimates and may vary due to airline, operational, or customs clearance processes.
Ensure sender and receiver contact details are accurate and reachable.
Incomplete documentation or an unreachable receiver may result in a shipment hold.

RTO, Customs & Legal Policy:

Failed delivery due to incorrect address, unreachable phone, or refusal may result in RTO (Return to Origin).
RTO and re-delivery charges must be paid before re-dispatch.
If held by Customs, the receiver is responsible for required documents, duties, taxes, or penalties.
SinghXpress is not responsible for customs delays or government clearance procedures.

Strict Prohibited Items Policy:

Sending cash, gold, jewellery, explosives, chemicals, narcotics, weapons, counterfeit goods, or illegal/restricted items is strictly prohibited.
Prohibited or undeclared items may be seized without compensation.
Legal action may be initiated under applicable Indian and international laws.
All penalties or legal consequences will be solely the sender’s responsibility.