🌏 Complete Guide to Duty-Free (DDP) vs Duty Unpaid (DDU) International Shipping from India – SinghXpress

Shipping parcels internationally requires understanding customs duties, taxes, and delivery options. Choosing the right service ensures smooth delivery, accurate tracking, and cost transparency. Singh International Xpress (SinghXpress) simplifies this process with Duty-Free (DDP) and Duty Unpaid (DDU) services, giving customers complete visibility and control.

📦 1. Duty-Free / Tax-Free Service (DDP)

Duty-Free (DDP – Delivered Duty Paid) means:

• All customs duties and taxes are prepaid by the sender

• The receiver receives the parcel without additional charges

• Ideal for branded gifts, e-commerce shipments, medicines, and personal parcels

Process Overview

1. Parcel booked through SinghXpress

2. Dispatched via FedEx, UPS, DPD, Australia Post, NZ Post, DPEX, Canada Post, USPS, and more using International Economy or Priority services

3. Arrives at the destination country

4. Customs clearance is completed automatically (duties prepaid)

5. Last-mile delivery handled by the local courier

6. Tracking updates reflect customs clearance and delivery progress

Claim & Insurance Details

• Maximum claim for lost DDP shipments: USD 100 (or equivalent in local currency)

• Claim settlement is based on declared invoice value or maximum claim limit

  • Declared value ₹2,500 → claim up to ₹2,500

  • Declared value ₹12,500 → claim capped at USD 100 equivalent

• SinghXpress freight charges are refundable, even if the parcel is lost

• Best suited for low to medium-value shipments

✅ Key Benefit: No extra charges for the receiver — fully transparent and hassle-free delivery.

📦 2. Duty Unpaid (DDU) Service

Duty Unpaid (DDU) means:

• Customs duties and taxes are paid by the receiver at the destination

• The sender only covers the shipping charges

• Receiver is notified of customs duties before delivery

Delivery Partners:

• DHL, FedEx, UPS, Aramex, TNT

Claim Policy:

• Maximum claim per shipment: USD 200–300 equivalent depending on Dhl, Fedex, Ups, Aramex courier policy

• Claim settlement is based on declared value at booking

Customs Duty Calculation – Examples

• Declared value lower than actual:

  • Actual value: ₹21,000

  • Declared at booking: ₹8,500 → taxes calculated on ₹8,500

• Declared value matches actual:

  • Actual value: ₹21,000

  • Declared at booking: ₹21,000 → taxes calculated on ₹21,000

• Receiver is responsible for paying customs duties based on the declared value

Recommended Declaration:

• Branded/high-value items (watches, medicines, electronics): Declare actual purchase value with invoice

• Non-branded/local items (garments, logo-type products): Any reasonable value can be declared

💡 Maximum Declared Value for Personal Shipments:

• For personal shipments, the maximum declared value is ₹25,000

• Any value above this requires a commercial invoice and commercial shipping mode

• Shipments below ₹25,000 can be sent via regular courier mode

⚡ Tip: Accurate declaration ensures smooth customs clearance and no delays.

🌐 3. Tracking & SinghXpress Economy Service

DDU Service – Full Start-to-End Tracking:

• Tracking begins once the parcel is handed over to the delivery network hub in India

• Updates continue through India transit, customs clearance, and last-mile delivery

• Customers can monitor shipments in real-time on the SinghXpress website

DDP Service – Tracking Notes:

• Some countries (mostly USA) show full tracking from India → destination

• For other countries, tracking updates appear after customs clearance

• Tracking number provided at booking, and the SinghXpress website reflects the parcel status

SinghXpress ensures every parcel can be tracked, giving confidence and transparency to both sender and receiver.

⚠️ 4. Fragile or Sensitive Items

• Parcels containing fragile, perishable, or sensitive items are not eligible for damage claims

• Customers should pack fragile items securely with cushioning and protective materials

• SinghXpress cannot be held responsible for internal damage during transit or customs

✅ 5. Why Choose SinghXpress for International Shipping

• 🏠 Door-to-door pickup in India

• 🚌 Bus/public transport handover options for nearby towns

• 📦 Secure handling, customs support, and last-mile delivery

• 🌍 FedEx, DHL, UPS, Aramex, TNT – international shipping partners

• 💬 Live tracking on SinghXpress website

• ⚡ Fast customs clearance and delivery

• 💰 DDP claims up to USD 100 or equivalent; freight charges refundable

SinghXpress ensures transparent, safe, and fast international shipping for NRIs, students, e-commerce sellers, and personal parcels across India.

🚀 Book Your Shipment Today

Ship parcels from India to USA, Canada, UK, Australia, New Zealand, or worldwide with SinghXpress Duty-Free or Duty Unpaid services.
Enjoy clear cost structure, secure packaging, smooth customs clearance, and full tracking visibility.

📞 Call / WhatsApp: +91-9646555322
🌐 Website: www.singhxpress.com | www.singhxpress.in